Cancelling or changing my order
If you need to cancel your order, it’s no problem! Contact us as soon as possible and if your order hasn’t shipped yet, we’ll change or refund your order in full. If your product has already shipped, simply return the package once it arrives and we’ll refund your purchase and shipping.
Returns and Exchanges
Thank you for shopping at Touch Of Oranges Canada. We appreciate your business, and we work to make you happy. However, if you’re not completely satisfied with your purchase, please contact us by email within 5 days of receiving the shipment.
Please include the following information in your email.
- Your Name
- Phone Number
- Reason for returning or exchange
- Photo of what you are returning (Optional but will be appreciated)
Once we receive the information, we will be we’ll be happy to help.
When the item has been returned we will issue the agreed upon exchange or refund via the original payment method.
Questions? Contact us!
If you have any questions, comments, or you just want to say hi, feel free to contact us at Sales@TouchOfOrangesCanada.com or call us at 1.888.313.1339